Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. Work with business partners to collect information pertaining to requests/incidents. Log call tickets accurately and completely using the ticketing system. Resolve tickets as capable

III. ESSENTIAL FUNCTIONS PHYSICAL REQUIREMENTS Position requires constant and varying degrees of movement including standing, sitting, bending, walking, reaching, grabbing, and packing, lifting, pulling, and pushing Must be able to frequently lift up to 25lbs Must be able to occasionally lift between 30 75lbs as needed with assistance Must be able to occasionally push/pul

Effectively promote and sell the complete range of KARL STORZ Surgical products to meet the needs of the customer. As a Surgical Sales Executive you will engage in consultative selling of minimally invasive surgical video imaging, operating room and enterprise integration solutions, and networked IT solutions as well as endoscopes and instruments in Hospitals, Surgery Cen

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Ensure KARL STORZ Service goals and benchmarks are achieved for all On site Endoscopic Specialists within the defined territory. Provide daily supervision of all field based On site Endoscopic Specialists ensuring that all KARL STORZ policies and procedures are followed. Interface with all On site Endoscopic Specialists accounts on a regular basis, developing relationship

I.Job Purpose and Core Tasks KARL STORZ is seeking a candidate passionate about joining a customer focused culture. If you are interested in contributing within a dynamic and exciting organization, we invite you to join our team where you will directly contribute to supporting a world class customer service organization that has been JD Power certified 9 years in a row. T

Face to face customer support, including OR, SPD, and Biomed, Preventative maintenance and management of endoscopy products so that they are always in good working order and ready for use including documentation of their functionality Monitoring, reporting, and facilitating repair/exchange transactions Keeping repairs and replacement equipment expenses within a predetermi

Work with Global Research & Development (GRD), Project Engineering, Operations, Quality, Maintenance and other core functions to launch & support manufacturing processes. Design of tooling & fixturing, including qualification activities. Support existing equipment/processes, including process troubleshooting and validation. Equipment & infrastructure selection, including

Our Sales Executive, Urology and Gynecology is responsible for product and service sales of KARL STORZ urology and gynecology products and for video used in conjunction with these products; the representation of the company in an appropriately professional manner in accordance with company policies in the assigned geographic area; and for maintaining an awareness of local

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Ensure KARL STORZ Service goals and benchmarks are achieved for all On site Endoscopic Specialists within the defined territory. Provide daily supervision of all field based On site Endoscopic Specialists ensuring that all KARL STORZ policies and procedures are followed. Interface with all On site Endoscopic Specialists accounts on a regular basis, developing relationship

Receives, counts, sorts, logs, inspects, stores, prioritizes, and distributes incoming materials to various departments. Verifies inventory products and quantities to receiving documentation. Identifies, documents, and resolves shipping errors. Inspects all incoming inventory for correct product, serial~ and batch numbers. Compares invoices, packing slips and receives for

Brief description of what this person does, in simple direct terms. Produce advanced designs for camera image processing. Design, analyze, demonstrate, and implement image and video processing methods for camera product development. Perform research and development to produce new image processing solutions for existing and future products. Implement solutions and support

Procure all NA hardware needs across multiple KARL STORZ entities. Establish and globally align category sourcing strategy, lead cross functional initiatives for implementation, negotiate with suppliers, and execute contracts to optimize competitive positions. Foster relationships with category suppliers, with a principal objective of achieving the optimal solution and co

Our Sales Associate is an entry level sales position with KARL STORZ Endoscopy America, Inc. ("KSEA"). This position reports to the Region Sales Associate Manager with a dotted line to the local Sales market team (1 4 Sales Executives). This position takes direction from the Region Sales Associate Manager and/or the local Sales market team as to daily activities and prior